Privacy Policy for SJS Trading Co. Pty Ltd
ABN 87 167 941 139
1. Introduction
SJS Trading Co Pty Ltd (“SJS”, “we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, and protect personal information.
2. Scope of this Policy
This Privacy Policy applies to:
- Visitors to our website: www.sjstradingco.com.au
- Authorised users of our Dealer Portal
- Individuals and businesses we interact with in the course of providing our products and services
3. Information We Collect
3.1 Website Visitors
We do not collect or store personal information from general visitors to our consumer website.
We may automatically collect limited technical data, including:
- IP address
- Browser and device information
- Website usage data
This information is used for analytics, performance, and security purposes only.
4. How We Use Information
We use personal information for purposes including:
- Providing and managing Dealer Portal access
- Processing orders and fulfilling transactions
- Assessing and managing dealer applications and credit arrangements
- Communicating with dealers and customers
- Complying with legal and regulatory obligations
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Maintaining website functionality, security, and performance
5. Disclosure of Information
We may disclose personal information where reasonably necessary for business operations, including to:
- Service providers who assist in operating our systems and services
- Shipping and logistics providers
- Professional advisers (including legal and accounting advisers)
- Credit verification or reporting bodies where applicable
- Government or regulatory authorities where required by law
We do not sell or rent personal information.
6. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to:
- Understand website usage
- Improve functionality and performance
- Maintain security
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7. Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.
Access to information is restricted to authorised personnel and handled through secure systems.
While we take appropriate precautions, no system can be guaranteed to be completely secure.
8. Overseas Disclosure
Some service providers we use may be located outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled in accordance with applicable privacy laws.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Certain records may be retained for a minimum of seven (7) years to comply with legal and financial obligations.
10. Access and Correction
You may request access to, or correction of, personal information we hold about you.
We will respond to such requests within a reasonable timeframe and in accordance with applicable laws.
11. Data Breach Notification
In accordance with the Notifiable Data Breaches (NDB) scheme, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) where a data breach is likely to result in serious harm.
12. Privacy Complaints
If you have a complaint about how we handle your personal information, please contact us.
We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
13. Contact Us
For privacy enquiries, access requests, or complaints email sales@sjstradingco.com.au.
14. Updates to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.